What you get
- Eligibility pre-check before you spend a dollar. Jurisdiction lookup, density-rule analysis (2-per-lot, 1,000-foot spacing, the 10%/25% multifamily and mixed-use caps), tenant/landlord authorization review — and a building-permit history search. The city won't issue an STR license while the property has open or expired building permits, and this is the #1 blocker owners discover six weeks into processing. We find it before filing, and coordinate closing out old permits when they turn up. If your property can't be licensed, you find out now — not after the non-refundable $836.30.
- Complete document preparation. ID handling, proof of tenancy, the notarized Agent Authorization Form (which also lets us act on your file with the city), and your local-contact designation — including a compliant 2-hour local contact through a partner manager if you're out of town.
- Filing, done right. We submit through the city's system, pay the fee on your behalf or with you, and confirm the application is marked complete — the single biggest factor in hitting the short end of the 6–10 week range.
- Active monitoring until approval. When the city emails your file for anything, we respond the same day. Applications die in the missing-documents queue; ours don't sit there.
- Post-approval setup. License number added to your listings correctly (required since July 1), the in-unit guest information packet the code requires, Hotel Occupancy Tax registration, and your quarterly-report calendar.
- Renewal protection. We calendar your renewal 60 days out. A lapsed license means requalifying under today's stricter rules — grandfathered status is worth protecting.
Why the association can do this better
Our board members run Austin STR businesses — property management and STR-specialist accounting — that have prepared and shepherded these applications at volume, under both the old rules and the 2025–26 overhaul. We know what Code Compliance actually checks, where applications stall (an expired 2019 water-heater permit will block your license — we check for that before filing), and how the process changed when the city's new licensing system launched this May. And because the chapter sits in the council hearings where these rules get written — we're the ones testifying — we know about changes before they hit your application, not after.
No one can promise special treatment, and we don't. What we promise is a complete, correct application and a file that never waits on you.
Pricing
| Service | Fee | Notes |
|---|---|---|
| New license, expedited | $499 | Flat fee, everyone — includes a year of host membership: new members get year one, current members get a year added to their term. City's $836.30 application fee is separate and paid to the city. Buy → |
| Renewal handling | $199 | Filed 30+ days before expiration, guaranteed. Buy → |
| Eligibility pre-check only | $99 | Credited toward the full service if you proceed. Buy → |
If we determine at pre-check that your property can't be licensed, you pay the $99 pre-check only — we don't file applications we don't believe in.
Doing it yourself instead?
Totally doable, and we wrote the map: the step-by-step application walkthrough covers documents, the portal, and the traps. This service exists for owners who'd rather spend those hours on their listing than in a permitting queue.
Expediting covers application preparation, filing, and process management. It is not legal advice, and no outcome from the City of Austin can be guaranteed by anyone. City fees are set by the city and paid to the city.